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How indinmatka Handles Your Personal Data

At indinmatka, we are transparent about every piece of personal data we collect from you and why we collect it.

Data collected only for account and service purposesNo sale of your personal data to third partiesYour right to access, correct or delete your dataEncrypted storage across all account recordsIndia-specific data handling practices

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What This Policy Covers and Where It Applies

indinmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all accounts created on indinmatka.com and to any interaction you have with our platform — whether you browse the lobby, deposit funds via UPI, Paytm or PhonePe, contact our support team, or use our mobile interface. Access to our platform depends

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on local law and is available where local law permits. We collect only the data required to operate your account, process payments through UPI, Paytm and PhonePe, and respond to your support requests. We do not collect data beyond what is necessary, and we do not
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share it with parties outside the scope described in this policy. Indian data protection norms inform how we handle your records, and we update this policy whenever our practices change.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we handle your personal data, want to request a copy of the data we hold, or need to report…

DATA HANDLING PRACTICES

Inside Our Data Security and Retention Approach

We apply layered security to every account record on indinmatka.com. Passwords are hashed before storage, payment references from UPI, Paytm and PhonePe are encrypted at rest, and session tokens expire automatically after…

Data Collection

We collect your name, email, phone number and payment identifiers when you open an account. We collect device and session data automatically to prevent unauthorised access and detect unusual activity on your account.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages on indinmatka.com are used. You can manage cookie preferences from the settings menu at any time without losing your account access.

Account Security

Two-step verification is available for all accounts. We send login alerts to your registered email whenever a new device or location accesses your account, so you are always the first to know about any access attempt.

Data Retention

We keep your account data for as long as your account is active and for a defined period after closure, as required by applicable financial and regulatory obligations. After that period, your data is permanently deleted from our servers.

Third-Party Sharing

We share your data only with payment processors handling your UPI, Paytm or PhonePe transactions, and with identity verification partners where required. We do not sell, rent or trade your personal data with marketing companies.

Your Rights and Requests

You may request a full copy of your data, ask us to correct any inaccuracy, or request deletion of your account record. Submit your request through email or the Help Centre ticket system and we will handle it within five working days.

Frequently Asked Questions About Your Privacy on indinmatka

The questions below cover the data rights and privacy concerns we hear most often. If your question is not listed here, reach out to our privacy support team via email or live chat and we will respond with a clear, written answer within five working days.

We collect your full name, email address, phone number and a government-issued ID reference for identity verification. Payment identifiers from UPI, Paytm or PhonePe are recorded to process your transactions. We do not collect data beyond what is needed to operate your account.

We share data only with payment processors who handle UPI, Paytm and PhonePe transactions, and with identity verification partners where required by law. We do not sell or transfer your personal data to advertisers, marketing firms or unrelated third parties under any circumstances.

After account closure, we retain records for the period required under applicable financial and regulatory obligations. Once that retention window has passed, your personal data is permanently and irreversibly deleted from our systems. You may ask us for the exact retention period for your account type.

Yes. Submit a data access request via the Help Centre ticket system or by email to our privacy team. We will compile and send you a structured copy of your personal data within five working days of receiving your verified request.

Log a correction or deletion request through the Help Centre under My Account, or email our privacy support address. We will verify your identity, make the requested change and confirm completion in writing. Deletion requests that conflict with legal retention rules will be explained clearly.

Payment references and transaction identifiers are encrypted at rest. We never store your UPI PIN, Paytm wallet password or PhonePe credentials. All payment communication between your device and our platform uses TLS encryption, and our servers undergo regular security assessments.

We use session cookies for login continuity and analytics cookies to understand page usage. You can adjust cookie preferences from the settings menu at any time. Turning off analytics cookies does not affect your ability to access your account or use any feature on the platform.

How indinmatka Handles Your Personal Data

How to Contact Us About Your Data

Inside Our Data Security and Retention Approach

Data Collection

Cookie Use

Account Security

Data Retention

Third-Party Sharing

Your Rights and Requests

Frequently Asked Questions About Your Privacy on indinmatka

01 What personal data does indinmatka collect when I open an account?

02 Does indinmatka share my data with other companies?

03 How long does indinmatka keep my account data after I close my account?

04 Can I request a copy of all the data indinmatka holds about me?

05 How do I ask indinmatka to correct or delete my personal data?

06 How does indinmatka protect my payment details when I use UPI, Paytm or PhonePe?

07 What cookies does indinmatka use and can I turn them off?

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